HOW TO GAIN THE TRUST YOU NEED IN BUILDING YOUR LIST

In order to be successful with your list, one of the first things you need to do is gain the trust of your customers.  There are tons of services that have been set up to keep email boxes spam free.  This means that you need to set up your list so that your customers are willing to allow your email promotions to come directly to their inbox.  At the same time, they are going to expect to receive emails on what your website is about.  They are going to want to receive new information and updates on the products or services that they are interested in and it is up to you to hold up that end of the deal.
When your customers trust you, they will be willing to buy from you and your sales will see a boost.  Because you are providing a useful service, people will be more than willing to allow your email promotions to come through to their inbox.

This ensures that your email recipients are able to read and view what you have sent them without it being caught in a spam box.  In order to ensure that your customers trust you, then you need to do the following:
•    Show that you are legitimate. Nobody wants to buy from a site they think is a scam.  As a website business you need to show that you are legitimate.  There are several ways that you can do this.  For example, you can sign up on verification services and offer security for purchases.  You can also offer live customer service or at least online customer service.  These types of systems show people that you are trustworthy and you're not going to be scamming them out of their hard earned money. 

•    Show your customers you are credible and professional. Provide your customers with good, solid knowledge.  You want to show people that you know what you’re talking about.  If you have credentials in a field, ensure that they are prominently displayed.  You can also provide them with helpful hints, articles and other resources to help them out.  Remember, people are often on the Internet simply looking for useful information.  If you can provide this, they will be happy and will be likely to sign up on your newsletter if they feel you will keep providing them with information.

•    Don’t be too salesy.  Too much hype can work against you.  There are some hardcore sales letters out there, but for the most part, the service or product should be able to sell itself. If you do hype up your products, then you need to at least provide some sort of guarantee.  The more satisfied customers you get from a simple service or product that sells itself, the more likely you are going to find that people will trust you and recommend you.  Those people are then likely to go to your site, sign up on your list and look forward to the same good service you provided their friend or family member.  This means that you need to gain their trust and keep it by providing consistency in your services. 

•    Always provide an out. People don’t like to sign up for something they think they are going to be stuck with.  Always provide them with information on how they can get off the list if they decide that they want to.  Show your customers that you are not trying to trap them.  You can also elaborate on how easy it is to get off the list if they decide to.  When they request removal – be sure to abide to their wishes quickly.

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